Senior Clinic Administrator / Front-Of-House Manager

We are an established and trusted skin clinic, known for our transformative treatments, skin education, and results-driven approach. Our warm, welcoming team of professionals is deeply committed to skin health, and we’re proud to help our clients glow inside and out.

Employment Position

The Role

We’re seeking a confident, organised, and beauty-obsessed professional who thrives in a client-facing environment. This role is perfect for someone who naturally leads with warmth, precision, and purpose. You’ll play a vital part in creating a seamless, elevated experience for every client who walks through our doors.

Key Responsibilities

• Own the Space – Take pride in managing our beautiful retail area, from eye-catching visual merchandising and maintaining a pristine environment to overseeing stock control and ensuring all front-of-house operations run like clockwork.
• Master the Schedule – Maximise appointment bookings, secure deposits, and keep each day, week, and month running smoothly. Your forward planning ensures our clinic flows effortlessly.
• Deliver Outstanding Customer Care – Build real connections and ensure every client feels welcomed, valued, and heard.
• Inspire Skincare Journeys – Engage with walk-in clients and confidently guide them through our skincare and treatment offerings – helping them take the first step in their transformation.
• Support the Team – Be the glue that holds the day together, acting as the go-to support for therapists and clients alike. Answer phone calls, manage enquiries, and keep our workflow seamless.
• Assist the Director – Provide organisational support to the director (details to be discussed during the interview).

Why You'll Love Working With Us

Casual position with the potential to transition into a permanent role. No late nights or weekend work.

Our greatest perk is the team you’ll get to work with. We’re incredibly proud of the authentic, kind, and collaborative culture we’ve built.

We proudly operate as a sustainable clinic, doing our part to help protect the environment.

We value your experience and pay above award rates.

Start with up to 26 hours per week and grow into a stable, long-term position.

Enjoy generous staff discounts on premium skincare and professional treatments – because glowing skin starts with you.

From in-house mentoring to advanced industry training, we’re here to help you become a true skincare expert.

Work alongside a supportive team that values professionalism, authenticity, and the occasional office laugh.

If you're passionate about making a difference in the lives of clients and looking to advance your career in a progressive, dynamic setting, we’d love to hear from you. Explore opportunities to grow with us at Cosmetic Aesthetics Victoria.